07 Sep
|
Explore Edmonton
|
Edmonton
07 Sep
Explore Edmonton
Edmonton
We are Edmonton's Destination Management and Marketing Organization (DMMO). We also manage two of Edmonton's award-winning venues, the Edmonton Convention Centre and the Edmonton EXPO Centre. We help tell Edmonton's story, elevate the Edmonton experience, and drive inbound visitation and economic impact in the visitor economy.Working together in a one-team approach aligned by our core values, Explore Edmonton's business units market and sell Edmonton as a year-round destination to visit, work, and play in while also developing products and experiences that have a uniquely Edmonton flavour. And by incorporating the management of the city's two award-winning venues into Explore Edmonton, we are uniquely positioned to attract major events, meetings, and conventions to our city, generating greater economic impact. While Explore Edmonton's mandate is focused on generating inbound visitation, what we do and how we do it also enhances and amplifies the quality of life for Edmontonians. The people who live here are our greatest ambassadors, so making it easier for them to love our city makes it easier for us to sell it.About The Edmonton Convention CentreRecognized as one of North America's top five performing venues, the Edmonton Convention Centre is an iconic downtown meeting location that attracts and plays host to major events, meetings, concerts galas, and conferences to our city. We elevate Edmonton as a conference and convention destination through our culinary excellence and by delivering outstanding guest experiences, while upholding the health and safety of our guests and employees.Built into the foundation of the Edmonton river valley, our venue is a community asset and a reflection of Edmonton, generating great economic impact and social advantages through a sustainable approach. Home to Canada's largest building-integrated photovoltaic (BIPV) system, our iconic multi-levelled atrium sloping down the river valley is now a landmark of sustainability. The Edmonton Convention Centre is a business segment of Explore Edmonton, Edmonton's Destination Management,
Marketing and Venue Management Organization.About the PositionJoin a dynamic and fast-paced team as a Sales Programs Assistant at Explore Edmonton, where you'll play an important role in driving revenue and supporting business development efforts for the Edmonton Convention Centre. Reporting to the Senior Sales Manager, you will act as a key support resource for the Sales team, helping to identify opportunities, engage clients, and move business through the sales pipeline.In this role, you'll be on the front lines of client engagement—responding to inquiries, qualifying leads, conducting site tours, and supporting proposal development. You'll manage smaller bookings from inquiry to confirmation while contributing to larger, more complex opportunities alongside Sales Managers. Your ability to build relationships, stay organized, and manage multiple priorities will directly contribute to revenue growth and client satisfaction.Working closely with internal teams and external partners, you'll help position the Edmonton Convention Centre as a premier destination for meetings, events, and experiences. You'll also support sales campaigns, maintain accurate CRM data, and contribute to a high-performing, collaborative team environment.This position isfully in-officeat the Edmonton Convention Centre.W hat You Will Do:Respond to inbound sales inquiries and qualify prospective clientsProspect and identify new business opportunities through outreach and researchConduct cold outreach to potential clients and organizationsManage smaller bookings and internal events from inquiry through confirmationConduct site tours and client presentations showcasing the venuePrepare prospect briefs and support Sales Managers on larger opportunitiesAssist with proposal preparation and client follow-upsSupport promotional campaigns and packaged offerings to drive conversionCoordinate meetings, site tours, and virtual presentationsManage calendars and coordinate schedules between clients and Sales ManagersMaintain accurate records of leads, activities, and opportunities in MomentusMonitor industry activity and event calendars to identify future opportunitiesParticipate in networking events, industry initiatives, and FAM programsCollaborate with internal teams to support the sales processManage shared inboxes and ensure timely, professional communicationEnsure contracts, proposals, and documentation are accurate and completeMaintain CRM data integrity and support reporting requirementsPrepare briefing notes, update SOPs, and support administrative processesAssist with maintaining event listings, including Eventbrite and website calendarsContribute to team collaboration, knowledge sharing, and continuous improvement initiativesWhat You Will Bring:2–3 years of experience in hospitality, venue sales, event planning, business development, or a related fieldPost‐secondary education in Business, Hospitality, Marketing, or a related discipline is an assetExperience with Momentus or similar CRM/business operating systems preferredStrong communication, interpersonal, and relationship‐building skillsDemonstrated ability to identify and pursue sales opportunitiesProfessional, client‐focused approach with strong presentation skillsExcellent organizational and time management skills with the ability to manage multiple prioritiesHigh attention to detail and accuracy in data entry and reportingProficiency in Microsoft Office 365, particularly Excel and database systemsAbility to work both independently and collaboratively in a team environmentExperience in the hospitality or events industry is considered an assetAbility to work occasional evenings and weekends as requiredExplore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.
📌 Sales Programs Assistant (Edmonton)
🏢 Explore Edmonton
📍 Edmonton