Enhance your career with Imperial PFS Canada as a Bilingual Customer Support Representative located in Vancouver or Toronto. Deliver exemplary service while utilizing your French and English language skills.As a Bilingual Service Support Representative, you will manage service requests from brokers and insured customers with Legendary service. The role requires a minimum of two years in customer service and some experience in finance, emphasizing effective communication and documentation of interactions. Your bilingual skills will be critical in ensuring clarity and customer satisfaction.Key Responsibilities:Handle inquiries and service requests from clientsSupport brokers in understanding premium finance optionsWork collaboratively with Sales, Service, and other teamsDocument all interactions effectively for account accuracyRequest and process return mail as necessaryRequirements:2 years of customer service experience necessaryAt least 1 year in the financial industry preferredCompetent in Windows environmentsBilingual in French and English mandatoryStrong organizational and multitasking capabilitiesUtilize your bilingual expertise and customer service passion to excel at Imperial PFS Canada in the premium financing industry.

📌 Customer Support Representative - Bilingual (Toronto)
🏢 Imperial PFS Canada
📍 Toronto