Enhance your career at Trans Global Service as a Bilingual Customer Service Agent. Support both English and French customers by resolving inquiries with exceptional care and professionalism.
You will play a crucial role in maintaining customer satisfaction through effective communication and detailed follow-up. Working with a team, you'll address queries, ensuring prompt solutions while enhancing customer loyalty. Your bilingual abilities will be instrumental in a diverse workplace focused on service excellence.
Key Responsibilities:
• Provide courteous service to customers via phone
• Facilitate first contact issue resolution effectively
• Follow up with customers to ensure satisfaction




• Promote loyalty through exceptional support solutions
• Correspond with retailers and customers via various platforms
Requirements:
• Experience in call centre or customer service roles
• Excellent bilingual skills in French and English
• Solid communication and data entry abilities
• Proficiency in Microsoft Office Suite
• Strong multitasking and organizational skills
Utilize your communication strengths to create positive customer experiences within a dynamic team at Trans Global Service.
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📌 Customer Service Agent - Bilingual (Edmonton)
🏢 Trans Global
📍 Edmonton