Boost customer satisfaction with Advantage Restaurant Supply in Niagara Falls as a Customer Service Agent. This role involves direct customer interaction and issue resolution.As a full-time Customer Care Skilled, you will engage with customers, providing vital product and service information while managing their inquiries effectively. Your responsibilities will include order follow-ups, issue resolution, and coordination with project management and service techs to ensure smooth operations. Accuracy and proactive communication will be key in your daily activities.Key Responsibilities:Manage inbound customer inquiries with careOffer clear product and service insights to clientsOversee order placement and modificationsCollaborate with teams to resolve service issuesKeep detailed records of customer interactionsRequirements:Strong background in customer service rolesExceptional communication and active listening skillsAbility to analyze and resolve customer issuesSkillful with CRM systems and computer toolsProfessional and reliable team playerHelp shape the customer service landscape at Advantage Restaurant Supply in Niagara Falls.