Elevate patient care as a Supervisor in GreenShield's OnePoint team, ensuring productive service and optimal support for patients and healthcare providers. Train and lead staff to meet high standards.As the Supervisor of Patient Support Programs at GreenShield, your role focuses on managing referrals, enrollment, and financial coverage to support patient therapy. This position involves overseeing staff performance and delivering essential training, while continuously improving operational processes. Commitment to service excellence and essential healthcare guidelines is key to your success in this role.Key Responsibilities:Develop high-performing staff through training and coachingStreamline daily operations and manage staff schedulesEnsure compliance with healthcare standards and protocolsEngage with stakeholders for timely service updatesHandle escalations to enhance service excellenceRequirements:3+ years in healthcare, 2 years in PSP settingsKnowledge of specialty pharmacy reimbursement processesStrong conflict resolution and communication skillsExperience in performance monitoring and reportingAbility to analyze problems and apply critical thinkingLead a skilled team and ensure patient-focused care at GreenShield.

📌 Supervisor Of Onepoint Patient Care Services (Mississauga)
🏢 GreenShield
📍 Mississauga