OverviewInternal/External Employment OpportunityPositionPosition: Medical Office AssistantComponent/Team: Integrated Health ServicesStatus: One Year Contract, 1.0 FTE Full-Time (35 hours per week)Salary Scale: $42,588 - $49,613 annualized salary plus benefitsWork Location: On-Site at 221 Nelson StreetVacancy Status: This posting is for an existing vacancyStart Date: ImmediatelyApplication Deadline: February 9, 2026 at 4:00 p.M.Position DescriptionThe Medical Office Assistant is an integral member of the Integrated Health Services Program providing a broad range of administrative services and support to the Health Services Clinic, Oasis Clinic, and Central Reception. The Medical Office Assistant shall provide the following services: reception services, telephone appointment services, personal appointment services, and medical records services. The Medical Office Assistant is a resource for clients, providing general information about resources available at the Centre to facilitate client engagement and access to services. The incumbent will work across all 3 reception areas, with flexibility to move between them to ensure smooth operations and optimal coverage.Reporting RelationshipThis position is directly accountable to the Team Lead of the Integrated Health Services Medical Office Assistants for the carrying out of their duties, and through to the Director of Integrated Health Services and to the Executive Director.RequirementsSkills, Education and Experience: Requirements for this position include:Education and LanguageHigh school diploma or equivalentAdditional certification or diploma in medical office administration, business administration, or a related field an assetUnder the Centre's designation to provide French Language Services:French (oral expression): Advanced +French (oral comprehension): Advanced +French (reading comprehension):



AdvancedFluency in English, both oral and writtenProfessional ExperienceMinimum of two to five years of clerical experience, preferably in a healthcare settingExperience working with diverse populations, including youth, street-involved individuals, people living with mental health or substance use issues, and individuals experiencing homelessness or vulnerabilityExperience with Electronic Medical Records (EMR) systemsKnowledge, Skills and AbilitiesStrong interpersonal, organizational and problem-solving skillsEffective communication skillsAbility to work under stress with multiple demands and unpredictable daysAbility to use a capacity-building approach in working with clientsAbility to be adaptable, cooperative and work as part of a teamAbility to work autonomouslyAbility to deal effectively with a diverse community of all ages and lived experienceAbility to deal effectively with the publicProficiency in the use of computers and various software applications including Practice Solutions Suite (PSS), Word, Telus etcDemonstrated flexibility, good judgment, tact, initiative & creativityRespects and values the diversity of communities and individualsSensitivity and alertness to signs of a client in crisisPays attention to detailPleasant telephone mannerNon-judgmental attitudeBenefitsSandy Hill Community Health Centre offers employees an excellent benefits package which includes 4 weeks holiday (pro-rated to status)



in addition to a Pension Plan (Healthcare of Ontario Pension Plan - HOOPP) and an excellent group insurance plan.Conditions of EmploymentHours of work will be developed in collaboration with the successful candidate to ensure a healthy work-life balance. A schedule of work will be based on the Centre's hours of operation and program requirements and may include some evenings.An offer of employment will be conditional upon the candidate completing a criminal reference check, verification of educational requirement for this position and linguistic profile to the satisfaction of the Sandy Hill Community Health Centre.AccommodationSHCHC will provide accommodation for applicants with disabilities in its recruitment process. If at any stage in the selection process you require accommodation due to disability, please let us know the nature of the required accommodation.Artificial Intelligence (AI) DisclaimerWe value transparency in our hiring process. Please note that artificial intelligence (AI) is not used to screen or evaluate resumes. All applications will be reviewed by qualified human recruiters.Clients of the Centre are welcome to apply. Should a client become the successful candidate, they will no longer be able to continue receiving services at Sandy Hill Community Health Centre. Assistance will be made available to find an alternative provider.Only applicants selected for an interview will be contacted. No phone calls please.Privacy and ComplianceBy applying to the posting I hereby acknowledge that the information I provide will be collected by workable.Com under the terms of their privacy policy. Candidates, when hired by SHCHC as employees will provide data in under a separate process and be subject to SHCHC's Privacy and Confidentiality policies and procedures.

📌 Medical Office Assistant - Full Time (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Sandy Hill Community Health Centre
📍 Riviere-des-Prairies—Pointe-aux-Trembles