Join TELUS Digital in Montreal as a Customer Service Representative and play a crucial role in supporting our e-commerce platform. Deliver impactful solutions through your expertise in customer interaction and communication.In this full-time position, you will assist users with their inquiries, offering tailored solutions and troubleshooting technical challenges. A successful candidate will have 2–5 years in customer service and be proficient in navigating complex interactions while maintaining professionalism.
Your flexibility to adapt is key in this dynamic workplace.Key Responsibilities:Provide solutions for service inquiries and customizationsTroubleshoot application and hardware problems efficientlyEnsure the knowledge base is current and user-friendlyExplain solutions clearly to customers of varying technical proficiencyAdjust to organizational needs by working across different teamsRequirements:2–5 years experience, at least 2 years in interactive rolesFluent English with excellent grammar and communicationAbility to manage technical issues independentlyProficient typing speed of 30 words per minuteFlexible availability for shifts, including weekend workLeverage your problem-solving skills and customer service passion at TELUS Digital to enhance user experiences.
📌 Customer Service Representative At Telus Digital (Montreal)
🏢 TELUS Digital
📍 Montreal
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.