About UsFor over 50 years, our Property and Casualty insurance Company, CAA Insurance, has provided dependable and trustworthy service to protect Canadians and what matters to them. CAA Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other's successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.Who we areAre you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! At CCG, we are committed to delivering an exceptional Associate experience. We offer:Work-life harmony with access to an award-winning holistic wellness program,Continuous learning through our robust corporate curriculum and education reimbursement program,Incredible rewards, travel incentives, and product and service discounts,Pay-for-performance and best-in-class recognition programs, andCompetitive perks that include a defined contribution plan, personal spending account, and so much more.Join our growing team where everyone belongs!Position DetailsAs a Senior Casualty Claims Adjuster - Bodily Injury, you will be responsible for full handling of automobile and property bodily injury claims. The files are of varying complexity and the successful candidate will have a dynamic personality and the ability to excel in a high performance environment. The Senior Casualty Claims Adjuster - Bodily Injury ensures claims are properly investigated, evaluated,



and resolved in a timely manner.What you will doFull handle of both direct deal and litigated filesInvestigate, evaluate, negotiate automobile and property tort loss of moderate to high complexityManage challenging coverage claims with tact and professionalismArrange and manage vendors for your investigation (IA's, surveillance, legal defence, defence medicals)Accurately assess and reserve the claim in line with Corporate protocols and guidelinesMaintain control of expenses through pro-active handling techniquesManage claims in litigation, participate in mediations, pre-trials and trialsObtain approval from Manager on claims above authorityAssist in training and providing support to the junior and intermediate bodily injury adjustersAssist the leadership team with operational objectives and special projectsPlease note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level.



Candidates with salary expectations outside of the range are encouraged to apply.Who You ArePost-secondary education or equivalent experienceMinimum 5 years experience handling Casualty claims requiredStrong organizational; decision making and problem solving skillsetExcellent communication skills, both written and verbalAbility to identify and analyze coverage issuesExpertise in file preparation, and demonstrate ability to negotiate a file to resolutionKnowledge of principles and practices of claims settlement, policy wording, fraud investigationsAbility to cross-reference information with attention to detailStrong general computer knowledge requiredCIP or working towards designation is an assetAbility to understand insurance contracts in various jurisdictions is an assetKnowledge of handling claims across Canada, as well as US exposures is an assetPlease note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.Please note that we may use AI tools to help us through the recruitment process.Our CommitmentWe are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionConsulting and Customer ServiceIndustriesInsuranceLocationWoodbridge, Ontario, Canada

📌 Senior Casualty Claims Adjuster (Vaughan)
🏢 CAA Club Group
📍 Vaughan