Client Advisor, Vancouver Holt Renfrew - Temp (8 Months)

Client Advisor, Vancouver Holt Renfrew - Temp (8 Months)

07 Sep
|
Christian Dior Couture
|
Vancouver

07 Sep

Christian Dior Couture

Vancouver

Job Title: Client Advisor, Temp (8 months)Reports to: Boutique Manager/DirectorJob PurposeThe Client Advisor acts as a trusted ambassador of the brand, responsible for delivering best‐in‐class client service while achieving individual sales goals. This role focuses on cultivating meaningful client relationships, leveraging product expertise and selling ceremonies, and contributing to boutique performance through a strategic, client‐centric approach.Tasks & ResponsibilitiesBuild, manage, and grow a personal client portfolio with a focus on retention, reactivation, and lifetime valueAchieve and exceed individual Sales Goals and Key Performance Indicators (KPI) including Individual Sales Volume, Units per Transaction (UPT) & Average Dollar per Transaction (ADS)Maintain a strong drive for results and a positive, team first attitude at all timesAct as a brand ambassador both within and beyond the boutique environmentEnsure a welcoming client focused environment, offering best in class service, in person, over the phone, and through electronic communicationStrategically develop and nurture a local and international client base through personalized outreach, appointment setting, and consistent follow‐upLeverage deep product knowledge and brand storytelling to create meaningful, memorable client experiences through the details and stories of our productsProblem solve in partnership with leadership team to ensure that each client issue is accurately resolved to the benefit of the businessAnticipate client needs and deliver tailored product recommendations and styling guidanceSupport floor moves, merchandising, visual merchandising, and housekeeping as neededHelp locate merchandise at other Boutiques for clients,



accurately process charge‐send sales per Company guidelinesResponsible for individual stock assignments, including organizing stock on floor and in the heart of the houseParticipate in all inventory and cycle counts and protect the assets of the Boutique through understanding and following operating proceduresAssist in packing or wrapping customers' merchandise, when necessaryRequirementsAt least 3 years of Retail Sales and Client Service experience, preferably in a luxury consumer goods environmentStrong drive for business results with a passion for creativity, fashion and the brandAbility to develop strong and lasting relationships with people through strong communication, organization and follow‐through skillsProvide outstanding customer service including in person, over the phone and through electronic communicationAbility to work varied hours/days, including nights, weekends, and holidays as neededAbility to operate all equipment necessary to perform the job, including phone systems, cash register, sensor‐tag remover, computers, and all other office equipmentCan stand for extended periods, move and handle boxes of merchandise and fixtures, must be able to lift at least 30 lbs.Responsible for store security procedures, including locking and securing the premises, as neededBenefitsThe selected candidate will be offered an hourly rate within the range of $20-$22 per hour plus commission eligibilityThe rate offered will be dependent upon the candidate's relevant skills and experienceChristian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches excellent importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.

📌 Client Advisor, Vancouver Holt Renfrew - Temp (8 Months)
🏢 Christian Dior Couture
📍 Vancouver

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