07 Sep
|
Oak View Group
|
Hamilton
07 Sep
Oak View Group
Hamilton
Join Oak View Group as an AHL Membership Account Executive at the TD Coliseum, where your service skills can shine. Focus on building robust member relationships while driving revenue growth.This key role requires you to maintain ongoing contact with AHL Members, ensuring their needs are met while implementing strategies to enhance retention rates. Candidates should have 2-3+ years in professional sales/service settings, bringing a high level of integrity, customer care, and resilience.
You will also be responsible for addressing member inquiries and creating unique experiences tailored to their needs.Key Responsibilities:Achieve monthly and yearly customer retention goalsEnhance member experiences through relationship managementCreate and implement effective service strategies for revenueConduct client meetings, both virtually and face-to-faceProcess member requests across various communication platformsRequirements:Bachelor's degree in a related field preferred2-3+ years in sales/service, ideally in sports/entertainmentStrong professionalism and ability to manage sensitive dataCRM experience, preferably with SalesforceFlexible working hours including weekends and holidaysUtilize your sales and customer service skills to optimize the AHL membership experience at Oak View Group's TD Coliseum.
📌 Ahl Membership Account Executive (Hamilton)
🏢 Oak View Group
📍 Hamilton