Join ITM Mining Solutions as a Field-Based Product Support Specialist in Fort McMurray, focusing on mechanical systems and client satisfaction. This role involves regular travel and a unique 14 on/14 off schedule.

With a minimum of five years' experience in a technical or field-service position, you will work closely with mining customers. Your understanding of crawler undercarriage systems combined with a robust mechanical aptitude will allow you to troubleshoot effectively and ensure optimal product performance. Connect directly with major clients to enhance their experience with ITM's solutions.

Key Responsibilities:



• Troubleshoot mechanical issues in undercarriage systems • Write detailed technical reports for customers • Collaborate with sales and engineering teams • Utilize tools for field diagnostics • Manage travel to remote mine sites and work extended shifts

Requirements: • Five years in a mechanical or support role • Background in mining or heavy equipment desired • Strong aptitude and analytical skills required • Diploma in mechanical technology or relevant experience • Clean driving record and valid driver’s license

Utilize your mechanical expertise and customer-focused approach at ITM Mining Solutions to support clients effectively. #J-18808-Ljbffr

📌 Field-Based Product Support Specialist Mining (Winnipeg)
🏢 The Carlstar Group
📍 Winnipeg