07 Sep
|
Manulife Financial
|
Alton
07 Sep
Manulife Financial
Alton
The Product Analyst Intern supports the Canada Retirement Product team by contributing to product research, member experience analysis, business insights, and delivery activities. This role offers an opportunity to gain hands‑on experience in product management within a large, regulated financial services organization. The successful candidate will work closely with Product Managers, Digital, Operations, Technology, Compliance, and Marketing teams to support initiatives that improve retirement plan member experiences, drive business outcomes, and enhance operational efficiency. This internship is ideal for a student who is passionate about data, technology, customer experience, and solving complex business problems. Responsibilities Product Analysis & Research Support the Product team in analyzing member, sponsor, and business needs to identify opportunities for product enhancements. Conduct market, industry, and competitive research to support product strategy and business cases. Assist in gathering, analyzing, and interpreting data to provide actionable insights and recommendations. Support the development of business requirements, process maps, user stories, and product documentation. Contribute to member journey mapping and customer experience assessments. Product Delivery Support Assist Product Managers in coordinating product initiatives and enhancement projects. Participate in cross-functional meetings and support project tracking activities. Help validate business requirements and support testing activities during product releases. Monitor and report on key performance indicators (KPIs), product adoption, and customer experience metrics. Support the preparation of materials for governance meetings, executive updates, and stakeholder presentations. Analytics & Reporting Create reports, dashboards, and presentations that communicate product performance and business insights. Analyze operational, customer, and digital experience data to identify trends and opportunities. Support ongoing measurement of strategic initiatives and product enhancements. Assist with ad hoc data analysis and research requests. Cross-Functional Collaboration Partner with stakeholders across Product, Digital, Technology, Operations, Compliance, Marketing, and Customer Experience teams. Contribute ideas and recommendations to improve member experiences and operational effectiveness. Support documentation and knowledge-sharing activities within the Product organization. Job Requirements Currently enrolled in a bachelor's or master's degree program in Business, Commerce, Economics, Data Analytics, or a related field. Strong analytical and problem‑solving skills.
Excellent written and verbal communication skills. Interest in product management, digital experiences, financial services, or customer experience. Proficiency in Microsoft Office, particularly Excel and PowerPoint. Ability to organize information, manage multiple priorities, and meet deadlines. Strong attention to detail and willingness to learn. Experience with data analysis, visualization tools, or user research is considered an asset. Competencies Curiosity and a passion for learning. Robust analytical and critical thinking abilities. Demonstrated initiative and ownership of assigned work. Ability to communicate insights clearly and effectively. Strong teamwork and collaboration skills. Customer-focused mindset. Comfort working in a fast‑paced, evolving environment. Ability to synthesize information and make evidence‑based recommendations. What You'll Gain Exposure to end‑to‑end product management in a leading financial services organization. Experience working on strategic digital and member experience initiatives. Opportunities to collaborate with senior leaders and cross‑functional teams. Development of business analysis, product management, and stakeholder management skills. Hands‑on experience using data and customer insights to drive business decisions. At Manulife/JohnHancock, we embrace our diversity. We strive to attract,developandretaina workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention,advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin,colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. This job description is not a comprehensive listing of all job duties required for this role. We reserve the right to change these duties or assign additional duties at any time with or without notice.
Salary range is expected to be between : $40,950.00 CAD - $60,450.00 CAD The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. The annual salary will be pro‑rated based on the length of the work-term. #LI-Hybrid The role being advertised is an existing vacancy. We use data and analytics technologies, such artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. マニュライフとジョン・ハンコックについて マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 マニュライフは機会均等を是とする雇用主です マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別(妊娠および妊娠関連の状態を含む)、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。 雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。 Working Arrangement ハイブリッド勤務 #J-18808-Ljbffr
📌 Winter Co-Op 2027 - Product Analyst (Alton)
🏢 Manulife Financial
📍 Alton