Position Summary

Under the supervision of the Administrative Officer, the Student Affairs Coordinator provides administrative support to the Departments of Music Research and Performance, with key responsibilities in scheduling, practical instruction, examinations, and front-line service. They also support student affairs for Schulich School of Music students and staff, including advising students and faculty on academic policies and program requirements, verifying and processing documents, coordinating related activities, and resolving issues related to student files.

Major Duties and Responsibilities

• Participates in the process and organization of class scheduling, practical (individual and small ensemble) instruction and examinations (includes, but is not limited to, tasks related to allocating and reserving rooms, entering course enrollment capacities/pre-requisites/restrictions, registration, arranging for and preparing materials needed for judges/examiners/invigilators/accompanists, requesting performance production and venue requirements, as well as reserving and arranging for the tuning of instruments).


• As appropriate, this can also include verifying/recommending changes needed for course/program/e-calendar information and handling or referring interdepartmental or inter-university registrations.


• Acts as resource person for policies and procedures about course and program changes; liaise with key departments on campus (such as ACTP, ES, SCTP, etc.) to follow through the approval process for proposals on course/program changes and/or revised policies.


• Provide detailed information about music programs to all McGill students; Liaise with Academic Associate Dean Academic & Student Affairs (ADASA), Manager of Student Services, Department Chairs, Student Affairs Officer, and Area Coordinators, to put forward proposals for current courses/programs and course/program revisions.


• Assist Associate Dean Academic & Student Affairs (ADASA) and Manager of Student Services with reports related to student services, such as scholarship reports, program and registration statistics, etc.


• Provides secretarial and clerical support to the Chairs of the Departments of Music Research and Performance and other team members as needed. May include maintaining schedules and agendas, organizing and attending meetings with related tasks such as agenda and minute preparation, responding to departmental correspondence, participating in employment processes performing Workday tasks as required, assisting in course evaluation procedures, assisting in the planning and organization of special events such as for guest lecturers/masterclasses/conferences.


• As one of the first contacts for the unit, greets students, academic staff,
  
  
  
  and other parties.


• Receives and provides detailed information and explanations to students and faculty; refers as needed and ensures follow-up.


• Prepares and verifies related documents.


• Compile data/reports, the issuance and process of scholarships and awards (such as in-course scholarships, renewable scholarships, Travel Grants, competitions and awards), review Enriched Educational Opportunities (EEOs) applications endorsed by the faculty; Create and update forms overseen by student services.


• Supports other Music units during peak periods for the planning and execution of events related to prospective and current student cycles including, for example, recruitment activities, admissions/entrance auditions, orientation, registration, grade submission, convocation and information sessions and covers the front desk when needed.

Must be available to work flexible hours: weekends (during audition/exam periods as needed or when needed to meet critical deadlines) and some summer Fridays in July and August.

During peak periods (e.g. end of August/beginning of September and beginning of January) and during the initial probationary period, this position may be asked to work 100% on campus; the remainder of the year, a flexible work option plan may be requested following the University guidelines (e.g. 3-Office, 2-remote).

Other Qualifying Skills and/or Abilities

• Experience in a post-secondary educational environment, preferably within a music school, is a robust asset.


• A musical background, formal music education, or familiarity with music studies and performance environments is considered a strong asset.


• Experience working with university students and academic scheduling processes.


• Demonstrated organizational skills with the ability to manage multiple priorities, track data, and meet deadlines in a fast-paced environment.


• Strong service orientation with the ability to communicate information accurately and effectively.


• Strong attention to detail and ability to follow established guidelines and procedures.


• Proven ability to assist students and professors with inquiries and concerns while maintaining professionalism and confidentiality.


• Proficiency in Microsoft Office applications (Excel, Word, Access, and PowerPoint)


• Experience using enterprise and student information systems such as Minerva, Banner SIS, Workday, and Slate.


• Excellent interpersonal, verbal,
  
  
  
  and written communication skills in English and French.


• Strong verbal and written communication skills in English and French are required.


• Demonstrated ability to work independently and collaboratively as part of a team.

As one of Montreal’s Top Employers, here is what we offer

• Competitive benefits package (Health, Dental, Life Insurance) (if eligible)


• Defined contribution pension plan (with employer contribution up to 10%) (if eligible)


• Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)


• Competitive vacation policy


• Two (2) personal days


• Two (2) floating holidays


• Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day


• Paid time off over the December holiday period


• Tuition waiver for regular employees and their dependents


• Up to two (2) days of remote work per week where the position permits

Minimum Education and Experience

DEP - Secretarial Studies 4 Years Related Experience / DEP - Office Systems

Salary and Hours

Hourly Salary: (MUNACA Level F) $29.42 - $36.46

Hours per Week: 33.75 (Full time)

Position Details

Supervisor: Administrative Officer

Position End Date (If applicable): 2027-09-17

Deadline to Apply: 2026-09-08

Employment Equity

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities.

McGill implements an employment equity program and encourages members of designated groups to self-identify.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected].

About McGill University

Located in one of the worlds great multicultural and multilingual cities, McGill University is internationally recognized for its excellence as a leading institution of higher education and research. For nearly 200 years, through the work of dedicated people, McGill has been breaking ground in diverse fields and contributing solutions to some of the worlds most significant issues. McGillians are proud to be part of a community that is both global and local, inspired by challenge and committed to shaping a better future. McGill received a Platinum STARS rating in sustainability, is among Canada’s greenest employers, and is a top Montreal Employer.

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