Increase customer satisfaction as a Customer Experience Associate. Handle financial transactions while providing valuable insights into banking solutions and processes.You will play a key role in understanding and meeting customer needs, processing financial transactions such as deposits and bill payments. Adherence to industry standards and company ethics is essential while resolving customer inquiries and promoting proactive banking solutions.Key Responsibilities:Accurately process financial transactions and inquiriesDetermine customer needs for tailored banking solutionsResolve issues and escalate as appropriateMeet performance goals by promoting banking servicesAdvise customers on banking options and proceduresRequirements:High School diploma and 1+ years of experienceUndergraduate degree considered an assetStrong administrative and organizational skillsProficient in MS Office and online toolsExcellent verbal and written communication skillsDeliver high quality customer experiences while supporting team effectiveness and operational improvements.

📌 Financial Transaction Customer Experience Associate (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 TD
📍 Riviere-des-Prairies—Pointe-aux-Trembles