Become a Team Lead at Roots and help shape an exceptional retail environment focused on customer experience and teamwork. This role is vital for motivating staff and achieving store goals.As a Team Lead at Roots, you will act as a link between the store management and sales associates. Your primary responsibility will be to motivate your team and ensure a high standard of customer service while overseeing daily operations. Successful candidates should possess robust retail expertise and a passion for developing others.Key Responsibilities:Model desired customer service behaviors dailyProvide support in the absence of Store ManagementMaintain an organized and efficient sales floorMentor associates and promote loyalty to the brandImplement and follow through on operational activitiesRequirements:1+ years in a retail environment, luxury preferredProven leadership with sales teamsExperience with financial reporting and POSFlexible availability including weekends and holidaysExcellent organizational and motivational skillsDrive operational excellence and remarkable customer experiences as a Team Lead for Roots.

📌 Roots Team Lead - Retail Excellence (Cambridge)
🏢 Roots
📍 Cambridge