Elevate student experiences at SeeWhy Learning as a Bilingual Customer Support Agent. This remote position requires fluency in French and English to assist students effectively via multiple channels.In this full time role, you will act as the primary point of contact for student inquiries, ensuring they receive the guidance needed throughout their educational careers. From registrations to handling complex inquiries, your customer service skills will significantly influence student satisfaction.Key Responsibilities:Provide support through phone, email, and web chatGuide students in registering for courses and scheduling examsEnsure accurate information on programs and policiesResolve concerns while maintaining service level expectationsDocument all student interactions meticulouslyRequirements:Minimum 3 years of customer service experienceFluency in both French and EnglishExcellent organizational and multitasking abilitiesProficiency with Microsoft Office and customer management platformsAbility to thrive in a remote, fast-paced environmentUtilize your exceptional bilingual skills at SeeWhy Learning to foster a supportive educational experience for students across Canada.

📌 Customer Support Agent - Bilingual (Remote) (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Career Certified
📍 Riviere-des-Prairies—Pointe-aux-Trembles