Drive customer success in cloud security as a Technical Account Manager with iboss. Leverage your technical skills to enhance client engagement and satisfaction.In your role as a Technical Account Manager, you will navigate complex technical landscapes while supporting K12, government, and enterprise customers. The position calls for a depth of knowledge in networks, cybersecurity, and direct customer advocacy to foster lasting relationships. Your ability to anticipate client needs and provide comprehensive support will significantly impact their experience with iboss products.Key Responsibilities:Ensure customers achieve their desired outcomes proactivelyManage a diverse portfolio of client accountsBe the go-to expert for technical questions and solutionsAdvocate for customers' needs to internal teamsConduct training and facilitate customer adoption of productsRequirements:4-year degree is required3+ years in a relevant technical roleExperience with network design and security measuresStrong communication skills, both written and verbalFamiliarity with enterprise deployment systemsChampion customer success and enhance the iboss experience as a dedicated Technical Account Manager.

📌 Customer Success With Iboss Tam (Ottawa)
🏢 iboss
📍 Ottawa