SummaryThis role is open to candidates across North America (US and Canada, excluding Quebec). If you are located near one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to work in the office at least twice per week on designated Anchor Days.ResponsibilitiesLead Product-Led Growth (PLG) strategy and vision across the full product suite, defining framework, metrics, and roadmap for growth through the product.Build and lead multiple squads focused on acquisition, activation, onboarding, and expansion.Own the end-to-end growth loop—from first touch through activation and expansion—identifying highest-leverage investment opportunities.Create an experimentation culture, building a quick-moving test‑and‑learn engine that the organization can rally around.Apply AI-enabled growth, actively identifying and deploying AI tools to accelerate team output and company experiments.Own Clio's Billing System (CBS), the internal system for pricing, quoting, packaging, and charging customers.Lead the existing product team (current 2 Senior PMs, 3 open roles) and manage roadmap, health, and evolution of PLG and CBS.Stakeholder management across sales, finance, marketing, GTM, and product: set priorities, communicate trade‑offs, and hold the line.Partner with the GTM Monetization team to ensure CBS enables pricing and packaging strategy.Make decisive decisions under pressure, advocating a clear point of view across senior stakeholders.Align closely with cross‑functional teams—sales, marketing, customer success, finance, and data—to synchronize PLG and CBS.Report directly to the VP of Product and contribute to portfolio‑level growth and monetization strategy.Ensure tooling and instrumentation provide data, telemetry,



and metrics for confident decision‑making.QualificationsHave taken a B2B SaaS company from sales‑led to product‑led, or built significant PLG capability inside a sales‑first organization.Strong stakeholder manager able to listen, synthesize, prioritize, and communicate decisions while maintaining trust.Decisive, builds consensus when needed, and champions evidence‑based decisions.Hands‑on product leader: reviews experiments, pushes trade‑offs, and works alongside the team.Technical background sufficient to own and make decisions about a complex billing or commerce system.Proven ability to integrate AI into product work, run experiments, synthesize data, and accelerate outcomes.Minimum Qualifications10+ years product growth or product management experience in a B2B SaaS environment.Experience building and scaling PLG across a multi‑product portfolio.Experience leading high‑performing, cross‑functional product teams.Deep fluency in growth metrics: activation rates, time‑to‑value, expansion revenue, NRR, PQLs, and tracking systems.Background moving a sales‑led organization toward a product‑led model.Technical ability to own a complex product system with broad business dependencies.Proven skill managing high‑volume,



high‑stakes stakeholder environment and holding the line on a roadmap.Robust data and analytical skills; comfortable building metrics frameworks and evidence‑based cases for investment.Excellent communicator and cross‑functional partner, able to influence without full authority.Based in the US or Canada.Nice to HavesExperience owning a billing, pricing, or commerce system in a SaaS environment.Experience in legal tech or other regulated‑industry verticals.Background spanning both product and marketing roles.Experience at a company that has undergone SeriesD or beyond, or post‑IPO growth.BenefitsCompetitive, equitable salary (range$204,000–$306,000CAD) plus variable pay based on company performance, paid quarterly.Top‑tier health, dental, and vision insurance.Hybrid work environment: local hubs and a requirement to be in office at least twice per week.$2,000 annual counseling benefit.RRSP matching and RESP contribution.Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.Diversity, Inclusion, Belonging and Equity (DIBE) & AccessibilityOur team shows up as their authentic selves and is united by our mission. We are dedicated to diversity, equity, and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher‑performing teams and better innovation.We are committed to equal employment and encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.#J-18808-Ljbffr

📌 Director, Product-Led Growth & Billing Systems - C$204,000 - C$299,999 A Year (Winnipeg)
🏢 Clio
📍 Winnipeg