Job SummaryThe Service Coordinator will ensure that people have a pleasant, informed, and professional experience when receiving or inquiring about products and services at XPEL.Job DutiesGaining knowledge of XPEL products; assisting customers with questions on XPEL products and services Responsible for the training and development of Service Coordinators and creating and updating "How to" documents.Assist with creating and maintaining installer schedules and scheduling of customer installsTrack order progress and communicate with customers accordinglyCheck-in vehicles and inspect for pre-existing damagesCreating estimates, invoicing and billingReporting and processing of RA's and payment credits.Collect Resale tax documents for all locationsProcess and train other Service Coordinators on Accounts ReceivableSupply and inventory maintenance, ordering supplies or products as necessary to maintain required shelf quantities,



and oversee orders for all other designated locationsCreate are review job lists for all locationsAssisting the Market Manager with administrative and office work as neededOccasionally helping to shuttle vehicles from one location to another (current driver license required)Basic QualificationsHigh School Diploma or GED 18+ years old with 2 years of driving experience.Must have a current and valid driver's license with a clean driving record.Must meet insurability requirements under the company's motor vehicle insurance policy.3+ year(s) in a similar role Knowledge of Excel, Word, Power Point and General Microsoft Office ApplicationsAbility to communicate professionally and effectively Excellent phone, interpersonal, and organizational skillsDemonstrates a sense of urgency and timeliness Ability to work independently with limited supervisionDemonstrates a sense of urgency and timeliness Ability to work independently with limited supervision Ability to speak, read and write in EnglishEqual OpportunityXPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive setting for all employees. Since the day XPEL was founded, we've strived to provide the best possible products, services, and support for customers and installers alike. With a comprehensive array of offerings for automotive, watercraft, home, and office applications, there's sure to be a solution to fit your needs.

📌 Service Coordinator (Calgary)
🏢 XPEL
📍 Calgary