Join Michaels in Ajax, Ontario, as a Custom Framing Team Leader, where you'll drive custom framing sales and build lasting customer relationships. This role demands creativity and leadership to ensure top-notch framing solutions.
As the Custom Framing Manager, you will oversee a team dedicated to delivering exceptional service and high-quality framing. Your responsibilities include coaching the team, optimizing operational compliance, and reviewing sales while achieving your KPIs. Engage with customers to create memorable framing experiences while ensuring inventory and shrink management.
Key Responsibilities:
• Coach team to enhance sales and customer service
• Plan and execute successful framing solutions




• Lead adherence to company policies and SOPs
• Manage inventory and safety programs effectively
• Assist with recruiting and training team members
Requirements:
• Preferred retail management experience
• Basic computer skills necessary
• Previous custom framing experience an asset
• Capability to lift heavy items as needed
• Maintain a respectful and positive workspace
Leverage your creative skills and leadership qualities at Michaels to enhance the customer experience.
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📌 Custom Framing Team Leader - Michaels (Ajax)
🏢 Michaels Stores
📍 Ajax