Transform the client journey as a Client Experience Specialist within our Service Delivery Team. Your role emphasizes training, support, and creating impactful user-facing content to elevate client satisfaction.The Client Experience Specialist will deliver essential support by participating in pre-sales demonstrations and aiding the implementation team after sale. This position focuses on enhancing client relationships through effective communication and diligent content creation while staying aligned with company values.Key Responsibilities:Conduct pre-sales product demonstrationsProvide post-sales assistance for client relationshipsSupport business users effectivelyAnalyze and recommend best practices for clientsDevelop training materials and user guidesRequirements:Minimum of 3 years in customer serviceRemote workforce management experience is beneficialStrong interpersonal and communication skillsCritical thinking and detail orientationProficiency in Microsoft Office applicationsUtilize your skills in customer service and training to promote enriched client experiences.

📌 Client Experience Enhancement Specialist (Strathcona County)
🏢 Real Talk Careers
📍 Strathcona County