Join the Canada Drayage Inc. team as a Customer Service Specialist in Woodbridge, ON. This temporary, in office role is crucial for managing logistics and ensuring customer satisfaction.In this position, you will be the main contact for customers, guiding them through every step from initial booking to final delivery. Your commitment to excellence and problem-solving skills will be key in addressing issues and enhancing customer experiences. You will collaborate closely with the dispatch and sales teams to ensure operational success.Key Responsibilities:Manage customer communications via phone and emailSchedule pickups and deliveries as neededSend notifications for late arrivals proactivelyTrace orders through various logistics stagesData entry for orders into the EDI systemRequirements:Secondary school diploma required1-2 years in a customer service capacityStrong organizational capabilities essentialExcellent communication skills requiredCustomer-focused problem-solving abilitiesMake a significant impact at Canada Drayage, where every customer interaction counts in our operations.

📌 Customer Service Specialist At Canada Drayage (Vancouver)
🏢 Challenger Motor Freight
📍 Vancouver