Become a Remote Customer Support Specialist at ForgeFit and play a vital role in assisting our fitness industry partners. Provide outstanding service to ensure seamless interactions from order to installation.This full time role involves direct communication with customers, addressing their needs through various platforms. Your responsibilities will encompass answering questions on orders, resolving issues quickly, and collaborating with other departments. You will keep detailed records and follow up to ensure a high level of service.Key Responsibilities:Respond professionally to inquiries via various channelsHelp customers navigate orders and troubleshoot issuesWork with fulfillment and sales teams for swift resolutionsMaintain accurate documentation in the CRMProactively check in on customer satisfactionRequirements:Over 1 year of experience in customer service rolesStrong organizational and problem-solving abilitiesComfort with CRM tools and softwareA genuine desire to assist customersKnowledge of gym equipment is a plusEnhance your career while contributing to ForgeFit's mission to empower fitness professionals.

📌 Remote Customer Support At Forgefit (Edmonton)
🏢 ForgeFit
📍 Edmonton