Become a Retail Experience Lead at FIKA in London, Ontario, and play a key role in cannabis retail management. Ensure smooth operations, team training, and high customer service standards.As the Retail Experience Lead, your duties include overseeing store activities, supervising staff, and ensuring the presentation of products. You will manage cash effectively, maintain compliance with regulations, and address customer complaints promptly. Your leadership skills will foster an atmosphere of excellence and commitment.Key Responsibilities:Open and close the store, managing security alarmsBuild customer relationships and provide product suggestionsSupervise team onboarding and continuous educationMaintain and enforce departmental proceduresMotivate the team to meet sales goalsRequirements:2 years of retail industry experience requiredHigh school diploma or GED necessaryExperience in customer service requiredClear criminal record check essentialProvincial Cannabis Certification necessaryDrive excellence in cannabis retail at FIKA, empowering your team and delighting customers.

📌 Fika Cannabis Retail Experience Lead (London)
🏢 FIKA Herbal Goods
📍 London