We're hiring an Engagement Manager to support the delivery and ongoing development of an established enterprise client program.This role sits at the intersection of client management and recruitment delivery. You'll take ownership of day-to‐day execution, work closely with internal teams, and ensure consistent, high‐quality service across a steady volume of contract roles.It's a rapid‐paced environment with strong foundations already in place. The focus is on execution, relationship management, and incremental improvement.What You'll Be DoingClient & Program ManagementAct as a primary point of contact for client stakeholdersManage day‐to‐day recruitment activity within an existing contingent labour programEnsure consistent communication, delivery standards, and overall client satisfactionRecruitment DeliveryOversee a high volume of contract roles across engineering, construction, procurement, administrative, and related functionsSupport role qualification, prioritization, and execution across the full recruitment lifecycleMaintain strong candidate quality and delivery outcomesContractor Network ManagementMaintain and strengthen relationships with an active contractor baseEnsure a high level of service and ongoing engagement with placed consultantsIdentify opportunities to redeploy talent across active and upcoming rolesReferral & Pipeline DevelopmentActively expand referral networks to support consistent pipeline generationLeverage existing relationships and market insight to improve candidate flowPartner with the team to build targeted,



high‐quality talent poolsTeam CoordinationWork closely with recruiters and support resources to manage workflow and prioritiesProvide guidance to ensure consistent output and accountability across the teamProcess & SystemsOperate within established program workflows, ensuring accuracy and efficiencyUtilize ATS and VMS platforms to manage requisitions, submissions, and reportingIdentify opportunities to improve speed, quality, and overall process effectivenessWhat We're Looking For5+ years of recruitment experience, ideally within contract or high‐volume environmentsExperience working with enterprise clients or within contingent labour/MSP programs is an assetStrong client management and stakeholder communication skillsProven ability to manage multiple priorities in a fast‐paced settingExperience maintaining contractor relationships and redeployment pipelinesTrack record of building and leveraging referral networksFamiliarity with ATS and VMS systemsCollaborative, accountable, and solutions‐oriented approachWhy This RoleThis is a solid opportunity to step into a well‐run program, take ownership of delivery, and play a meaningful role in maintaining and growing an established client relationship._________________________About MatchBoxHeadquartered in downtown Vancouver and serving clients nationally,



MatchBox is one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance. We offer unrivaled expertise with our team's extensive experience in the recruitment and professional services industry. We are dedicated to building great connections and creating strong opportunities within the workforce and the labor market.Equal OpportunitiesMatchBox is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds, including members of minority groups such as racialized individuals, people with disabilities, LGBTQ+ individuals, and Indigenous peoples. It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all.Work PermitsPlease note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application. This position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered.Further ConsiderationWe receive a high volume of applications and are only able to contact candidates who are selected for further consideration.Find out more at www.Matchboxhr.Com

📌 Engagement Manager – Enterprise Accounts (Vancouver)
🏢 Matchbox
📍 Vancouver