Quality Inn Downtown Victoria, BC, is seeking a Front Office Manager dedicated to guest service excellence. Utilize your leadership skills in this full-time salaried position to enhance the front office team and operations.This key role involves daily supervision of front office activities, training recent hires, and maintaining guest satisfaction. You will be responsible for managing team schedules, operational expenses, and handling guest inquiries while ensuring compliance with brand standards set by Choice Hotels.Key Responsibilities:Oversee daily operations and team leadership in the front officeRecruit and train team members, fostering a positive environmentResolve guest issues and ensure high service qualityPerform payroll reviews and monitor cost efficienciesManage group bookings and associated servicesRequirements:3 to 5 years of relevant hotel experienceSupervisory experience within hotel operationsKnowledge of hospitality systems and Microsoft OfficeStrong leadership and interpersonal skillsAbility to multitask and solve problems efficientlyLead the Quality Inn Downtown Victoria front office team to enhance guest experiences and operational standards.

📌 Hospitality Manager For Quality Inn Victoria
🏢 Quality Inn Downtown Victoria
📍 Victoria