Become part of the Perseus Group at Constellation Software as a Desktop Support Technician. This hybrid position focuses on technical support and endpoint management to enhance user experience.In this critical role, you will act as an escalation point for complex issues, delivering high-quality technical support across various platforms. Your strong knowledge of Windows, macOS, and Microsoft 365 will be essential. We value those who can work independently and collaboratively while mentoring the next generation of support staff.Key Responsibilities:Configure and deploy end-user devices efficientlyTroubleshoot advanced networking and endpoint-related incidentsDeliver support to executives and VIP usersCollaborate with infrastructure and security teamsDevelop technical documentation and procedural guidelinesRequirements:5+ years in desktop support within corporate environmentsProven expertise in Windows and macOS systemsSolid administration skills in Microsoft 365Familiarity with Microsoft Intune, Azure AD, and security practicesAbility to manage priorities under pressureContribute to a secure end-user computing environment with Constellation Software's creative team.

📌 Technical Desktop Support Role At Constellation (Markham)
🏢 EWS Group
📍 Markham