Join AlgaeCal as a Customer Care Representative, where your compassion and expertise help customers thrive with their bone health journeys. Support clients through responsive service and guided education.This role is perfect for those who have a robust foundation in customer service and a passion for natural health. As a Customer Care Representative, you will assist individuals with navigating their bone health concerns through effective communication and informed product knowledge. Your duties will involve order processing, handling customer inquiries, and documenting interactions for seamless service.Key Responsibilities:Serve as a knowledge resource for product-related questionsProvide empathetic support via phone and emailProcess returns and manage customer ordersClarify DEXA scan results for better understandingKeep thorough records of customer communicationsRequirements:Proven experience in a customer service settingInterest in natural health and wellnessStrong listening and problem-solving abilitiesExceptional organization skills and multitaskingFlexible to work one weekend day per weekContribute to customer satisfaction and promote wellness at AlgaeCal!

📌 Customer Care Representative Algaecal (Vancouver)
🏢 AlgaeCal
📍 Vancouver