Application Deadline Date: November 30, 2026

Are you a self-motivated professional who just “loves” dinosaurs and meeting people.

QYC Fun Factory (part of the Queen of Hearts group of companies) is a dinosaur themed children’s play centre on the East side of Owen Sound. We are expanding into phase two and looking for an experienced person with exceptional customer service and management skills to take a prominent role in the centre.

This is a full-time position. Hours would include some weekend and early evenings as well as some week days.

Key Skills and Requirements:

• Interpersonal Skills: Enthusiastic, welcoming personality with the ability to handle multiple situations at once
• Problem-Solving: Ability to resolve guest issues calmly and professionally.
• Technical Proficiency: Familiarity with mobile devices, point-of-sale systems, and property management systems.
• Knowledge: Knowledge or the ability and desire to learn some cool dino facts.

Experience and Qualifications:

• Customer Service Background: you need solid interpersonal communication, a welcoming demeanor, and a customer service-oriented attitude, typically supported by prior guest services or hospitality experience
• Physical Stamina: Ability to work on your feet for long periods. Willing to do what’s needed with a can-do attitude.
• Daily duties - Greeting, registering guests, hosting parties, engaging with guests throughout their stay, following all requirements as laid out by operations manuals,
  
  
  
  cleaning and basic cafe duties .
• Honesty and Integrity - Ability to work alone and keep a high standard of maintenance and hygiene throughout QYC Fun Factory
• Team work: Exceptional proven teamwork, adaptability, and a positive, energetic personality help you stand out in this position. These skills are essential for creating memorable guest experiences and ensuring smooth daily operations at QYC Fun Factory.
• Team Management: Effective management of a small team requires a blend of nurturing, delegation and clear communication to maximize productivity and maintain high morale.
• Age and Eligibility: Applicants must be at least 18 years of age.
• Requirements : A First Aid Certificate, Food hygiene certificate and a vulnerable police check is required.

Please note that only local applicants within commutable distance, will be considered. Previous applicants need not apply.

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Land Acknowledgement The Municipalities of Bruce and Grey Counties sit on the traditional territory of the Anishnabek Nation : The People of the Three Fires known as Ojibwe, Odawa, and Pottawatomie Nations. We give thanks to them, and to theChippewas of Saugeen , and theChippewas of Neyaashiinigmiing , as the traditional keepers of this land and water, and we also recognize the traditional homeland of theMetis Nation .

Charitable registration number 11907 4995 RR0001