Become a Logistics Customer Experience Coordinator at CN and enhance our customers' shipping journeys. This role focuses on optimizing logistics coordination to meet service excellence expectations.Working within the Retail Segment, you will act as a bridge between customers and the Intermodal departments at CN. Your role will be essential in organizing shipments, addressing issues, and ensuring timely deliveries. You are expected to cultivate robust relationships while proactively handling logistical challenges.Key Responsibilities:Manage shipment coordination from start to finishHandle orders and monitor shipment movementsAddress client inquiries through the customer service lineCommunicate logistical plans for efficiencyProvide internal support to resolve shipment issuesRequirements:1 to 3 years experience in logistics processesBackground in rail and truck systems valuedPost Secondary Diploma or equivalentProficient with Microsoft Office applicationsAbility to think critically and adapt quicklyBring your logistics expertise to CN and contribute to remarkable customer experiences.