07 Sep
|
Socket.dev
|
Winnipeg
07 Sep
Socket.dev
Winnipeg
Join CarltonOne as a Client Success Account Coordinator, where your role is crucial in implementing client engagement initiatives. Focus on customer-centric solutions while managing program details effectively.
In this position, you will be essential to the Client Success team, implementing and managing client programs with precision. The role requires a strong focus on responsiveness, detail orientation, and communication skills. Promote client satisfaction by providing first-level support and managing requests efficiently.
Key Responsibilities: • Implement and manage new programs and module configurations • Serve as the first point of contact for client inquiries • Manage program-related queries and produce required reports • Support additional projects within the Engagement team • Communicate training needs or service bottlenecks to CSMs
Requirements: • Strong multitasking skills across different departments • Proficient with Microsoft Office Suite • Outstanding verbal and written communication skills • Ability to adapt rapidly in a growing workplace • Detail-oriented with strong problem-solving skills
Be a critical part of a team that enhances client engagement at CarltonOne. #J-18808-Ljbffr
📌 Client Engagement Coordinator Role (Winnipeg)
🏢 Socket.dev
📍 Winnipeg