Become a Client Support Associate with CIBC in Masonville, focusing on client-first service. Assist customers in navigating their banking needs via in-person interactions.
In this on-site role at CIBC's Banking Center, you’ll join a proactive team dedicated to enhancing the client experience. Your responsibilities include answering client questions, managing transactions, and ensuring they are connected to specialized help as needed. Flexibility to serve at different locations and willingness to work evenings and weekends is essential.
Key Responsibilities:
• Handle day-to-day banking inquiries from clients
• Support clients in managing their accounts effectively
• Introduce and educate clients on digital banking
• Collaborate with colleagues to solve client challenges
• Uphold high standards of customer service
Requirements:
• Experience in customer service or banking
• Knowledge of financial products preferred
• Strong technological proficiency
• Excellent listening and problem-solving abilities
• Adaptable to meet banking center needs
Drive client satisfaction by leveraging your skills to support CIBC's mission in Masonville.
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📌 Client Support Associate at CIBC Masonville (London)
🏢 Canadian Imperial Bank of Commerce
📍 London