Position DetailsWhat You Will DoQuote and sell auto and property insurance to inbound callersFollow procedures and underwriting guidelines as part of the sales processAssess the needs of the customerIdentify and make recommendations for additional P&C coverageAchieve set target for sales, quality, average call time, etc.QualificationsPost‐secondary education completedConsiderable experience in retail, customer service, and/or a call centre environmentStrong communication skills, both written and verbalA highly motivated individual, committed to continuous improvement and exceeding client expectationsUses critical thinking skills to identify needs and propose solutions to customersIs a team player who shares knowledge and insights with peersIs positive, customer focused and resourcefulInsurance experience is considered an assetOTL/RIBO licensed an asset (if not licensed, willing to obtain OTL, provided by CAA)OTL (Other Than Life)



insurance license training will be provided by in‐house learning and development; a successfully completed OTL exam is required for the job.Job DetailsCall Centre HoursMonday to Thursday – 8:00am to 8:00pmFriday – 8:00am to 6:00pmSaturday (once a month) – 9:00am to 4:00pmYou must be versatile to work various shifts within the call centre hours.CommitmentWe are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

📌 Insurance Sales Agent (Dorval)
🏢 CAA Club Group
📍 Dorval