Document Imaging Clerk & Delivery SupportEdmonton, AB, CanadaJob DescriptionWCD helps organizations rethink their back-office operations. As a leader in back-office optimization, we turn the back office into a driver of data intelligence, business growth, and competitive advantage. Our approach connects people, process, data, and automation—eliminating low-value, repetitive tasks, accelerating workflows, improving accuracy, unlocking insights, and freeing your team to focus on what truly moves the business forward.Our solutions include managed back-office services, automated digital document delivery platform, and AI-driven digital mailrooms—backed by a team with expertise in outsourced print management, document scanning & imaging, workflow automation, and enterprise content management. We support key functions across the mailroom, accounting, operations, records management, and reception.Over seventy years strong—and still helping organizations work smarter and move faster.Role OverviewAs a member of the Imaging Team, the incumbent is responsible for ensuring that hard copy documents are tracked, prepped, scanned, indexed, quality assured, and exported to the client in a manner consistent with the standards outlined in the procedures and project requirements.In addition to document imaging duties, the incumbent supports the pickup, transport, and delivery of records, document boxes, and related materials between client and company locations. This role also serves as a backup driver as needed, ensuring records are moved safely, securely, and on time in accordance with company procedures.Working in a fast-paced production environment, successful candidates will work closely with the team to convert large quantities of paper or other media types into digital format.Prepare documents for scanning,



including removing staples and aligning paper to be fed through the scanner.Quality Control duties including ensuring all items have been captured in positive quality per specified project requirements.Remain punctual and timely with all tasks within the established Imaging ProcessesAchieve daily targets as set out in the Project Delivery ScheduleWork closely with other team members to achieve project goalsAdhere to the policies, procedures, and privacy guidelines identified for both WCD and the projectDelivery Support Responsibilities & DutiesServe as a backup driver as required to support operational needsPick up, transport, and deliver records, document boxes, and related materials between client locations, storage facilities, and production sitesLoad and unload boxes and materials safely, using proper handling proceduresVerify shipment contents and maintain accurate records of pickups and deliveriesEnsure the secure handling and transport of confidential client information and recordsPlan and follow delivery schedules to ensure timely serviceConduct basic vehicle inspections and report any maintenance or safety concernsFollow all company policies, and safety procedures, and applicable transportation regulationsQualificationsEducationHigh School diploma or GEDRecords Management Certificate or Librarian Certificatesare considered an assetSkills and ExperienceSolid understanding of computers and office equipmentExperience working with Kofax, Adobe,Paperflow, or other imaging software is considered an assetAbility to work under pressure, multi-task, and prioritize tasksWritten and verbal fluency in EnglishMaintain a positiveattitude while working closely with others to achieve common goals/targetsAbility to solve problemsNatural drive for finding better ways to achieve improved performanceMust be able to lift and carry 50 lbs and assist with box managementAbility to follow a process and dorepetitive tasksAbility to sit or stand for long periods of timeStrong organizational skills and communication skillsStrong fluency in written and spoken EnglishValid Class 5 Driver's License1 year contractAvailable Shift:Monday to Friday: 8:00 am to 4:00 pmJoin WCD to grow your career, expand your knowledge, and become part of a fun team committed to customer success.

📌 Document Imaging Clerk & Delivery Support (Edmonton)
🏢 Wcdconnect
📍 Edmonton