Company DescriptionExperience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the 'Castle in the City'. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You'll help create lasting memories for our guests in a setting that's as exceptional as you are!Company DescriptionExperience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the 'Castle in the City'. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You'll help create lasting memories for our guests in a setting that's as exceptional as you are!Job DescriptionAs a Server Assistant in Notch8, you are an integral member of our restaurant team and play an important role in creating a polished, seamless, and memorable dining experience. From preparing tables and service stations to delivering food and beverages, anticipating guest needs, and working alongside your fellow Notch8 colleagues, your attention to detail and genuine hospitality help ensure every guest feels welcomed and well cared for.Through strong teamwork, thoughtful service, and consistent execution, you help bring the Fairmont experience to life and turn everyday dining moments into special memories.What's In It For YouAn inclusive, empowering, and positive company culture where people are at the heart of everything we doThe opportunity to work alongside passionate hospitality professionals committed to creating memorable guest experiencesCompetitive pay starting at $21.03/hour, increasing to the full classification rate of $26.29/hour upon successful completion of the probationary periodComplimentary meals during shifts through our Colleague Dining Program50% dining discount at participating venues in Vancouver, Victoria, and Whistler through our Pacific Northwest Food & Beverage Discount ProgramTravel reimbursement program for a TransLink monthly passComprehensive advantages package, including health, paramedical, dental, vision, life,



and disability insurance (eligibility requirements apply)Company‐matched pension plan and access to a Group Registered Retirement Savings Plan (eligibility requirements apply)Complimentary hotel stay with breakfast for two through our Be Our Guest program for newly hired colleaguesColleague Benefit Card offering discounted hotel stays and food & beverage at Accor properties worldwide for you and your familyLearning and development opportunities through our AcademiesOpportunities to make a positive impact through Corporate Social Responsibility initiativesThe opportunity to build your career in an iconic luxury hotel with a legacy dating back to 1939What You'll Be DoingAs a member of the Notch8 team, you will contribute directly to the guest experience while working closely with Servers, Culinary colleagues, and leaders to ensure smooth and efficient service. Your responsibilities will include:Consistently provide professional, friendly, engaging, and personalized service in accordance with Fairmont service standardsSet and reset tables and service stations according to established meal‐period and presentation standardsPrepare and maintain mise en place and side stations to ensure the team is ready for serviceDeliver water, bread, food, beverages, condiments, and other service items accurately and promptlyClear and crumb tables, replace settings, and reset tables efficiently while minimizing disruption to our guestsAnticipate the needs of guests and Servers throughout the dining experience and respond promptly to requestsMonitor and replenish china, glassware, flatware, linen, and other service suppliesCommunicate table status, guest requests, dietary restrictions, allergies, and service priorities clearly and accurately to Servers, Culinary colleagues, and leadersMaintain clean, organized, safe, and properly stocked dining areas, service stations, and workspacesAssist with opening and closing duties, side work, and special‐event or private‐dining setups as requiredBuild working knowledge of Notch8 menus, beverage offerings, promotions, and hotel programs to support the guest experienceFollow all food safety, sanitation, workplace safety, departmental, and hotel proceduresFollow Fairmont brand standards and the provisions of the applicable Collective AgreementMaintain professional appearance, grooming, hygiene, and uniform standardsParticipate in required briefings,



meetings, training, audits, and service excellence initiativesPromptly report hazards, incidents, injuries, damaged equipment, and maintenance or security concernsPerform other duties reasonably assigned that are consistent with the nature and scope of the positionQualificationsWhat You Bring to the RolePrevious experience in a restaurant, banquet, cafeteria, or hospitality environment, with luxury hotel or upscale restaurant experience considered an assetStrong guest‐service orientation with a warm, professional, and attentive approachAbility to communicate effectively in EnglishFoodSafe Level 1 or equivalent, or the ability to obtain certification within the required timeframeValid Serving It Right certification preferredFamiliarity with food and beverage service and restaurant operationsAbility to safely and efficiently carry trays, food, beverages, and service items while working in a busy Notch8 restaurant environmentStrong communication, interpersonal, and teamwork skillsOrganized, reliable, and attentive to detailAbility to prioritize and remain calm and professional in a fast‐paced environment with changing service demandsStrong sense of responsibility and commitment to Fairmont service and safety standardsProfessional appearance and grooming in accordance with hotel standardsFlexibility to work weekends, holidays, evenings, and rotating shifts as requiredPhysical Demands & Operational RequirementsStanding and walking for extended periods throughout the shiftFrequent bending, reaching, carrying, and repetitive movementAbility to lift and carry up to 14 kg (30 lbs.)Ability to safely carry trays and service itemsAbility to work effectively in a busy, noisy restaurant environment with changing service demandsAdditional InformationVisa RequirementsMust be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our Commitment To Diversity & InclusionWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.Accor.Com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

📌 Server Assistant - Full Time (Vancouver)
🏢 Fairmont Hotels and Resorts
📍 Vancouver