Service ConsultantReporting Relationship:This position reports directly to the Service Manager.Job SummaryThe Service Consultant plays an integral role in Birchwood Automotive Group achieving the highest level of customer satisfaction after the purchase of a vehicle. The Service Consultant is responsible for efficient scheduling of services and repairs while maintaining open and current communication with the customer. Using industry-leading technology and software, they will communicate with varying levels of technical understanding customer repairs and estimated times of repair. The successful candidate will be energetic, conscientious and focused on providing a customer‐centric experience.QualificationsCustomer Service experience is preferredRelationship expert with a demonstrated commitment to customer satisfactionThrive in a cooperative environment where team support is encouragedHigh attention to detail with proven time management and organizational skillsComfortable leveraging technology for most day to day functionsPrevious automotive service or sales experience is an assetValid Class 5 driver's licenseWhat Birchwood Can Offer YouCompetitive compensation – in addition to salary, many roles have bonus and commission incentives that reward you for successFull benefits package including vacation time, company‐paid extended health, dental/vision coverage,



and employee assistance – with flex plan optionsRSP Matching program – Birchwood will match up to $5,000 of your regular earnings after 1 year of employmentEmployee referral bonus program – refer your friends to Birchwood and receive a referral bonusCareer development opportunities & internal promotionsLearning & development opportunitiesWellness programCorporate discounts & group savings planVolunteer program – Dollars for DoingCompany events – Birchwood Bucks, Circle of Excellence, holiday partiesBirchwood is Manitoba's largest automotive retailer. Our 24 franchises are in addition to four state-of-the‐art collision repair centres and four Birchwood Credit Solutions locations. We offer sales, services, and parts to meet our customers' automotive needs. We're a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement, and generosity.Birchwood is committed to creating a diverse workplace and is proud to be an equal‐opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Reasonable accommodation is available to applicants with disabilities upon request. Please email your request to: [email protected] Chevrolet Buick GMCDepartmentServiceEmployment TypeFull Time

📌 Service Consultant (Winnipeg)
🏢 Birchwood Automotive Group
📍 Winnipeg