About the Job At KSI Law, Kreditor Services is our division dedicated to legal recoveries and enforcement solutions for creditors across Canada. Our mission is to deliver exceptional results by streamlining the legal recovery process through innovation, compliance, and strategic litigation. We are committed to setting the national standard for creditors' rights, offering productive, accountable, and client-focused solutions that drive performance and protect financial interests. The Senior Resolutions Officer manages portfolios of higher-balance delinquent accounts ranging from over $2,000 up to $5,000 across all provinces. Building on Tier 2 responsibilities,



this role may be granted access — based on operational recommendation — to two-way SMS communication and direct email, in addition to standardized Outlook templates, to communicate directly with debtors and consumers. This role demands a more assertive command of the English language across every communication channel. Annual Salary: $45,000–$55,000 (+ monthly bonus structure) As a Senior Resolutions Officer, you will be: Handling Accounts & Portfolio Oversight Collecting on balances ranging from over $2,000 up to $5,000, covering all provinces. Maintaining detailed notes and

📌 Senior Resolution Officer (Markham)
🏢 Kibbi Technologies
📍 Markham