At House of Friendship, we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun! Sounds pretty great, doesn’t it? It is! House of Friendship provides housing support for people living insupportive and affordable housing. The Building Superintendentcontributes to safe, respectful, well-maintained housing environmentsby supporting building operations, occupancy documentation, rent administration, andtimelycoordination with Housing, Finance, and the Property Services teams.The Building Superintendent is responsible for the day-to-dayoperational support of assigned residential buildings, with a focus onsafe building conditions, accurate occupancy and tenancy-relateddocumentation, rent collection and tracking, arrears follow-up, unitturnover coordination, and resident-facing building related support.The role works collaboratively with the Housing team, Finance,Property Services, contractors, and other internal partners to supporthousing stability, operational compliance, andtimelyissue resolution.Using a respectful, trauma-informed, and person-centeredapproach,the Building Superintendent maintains professional boundaries while supporting residents to understand building expectations, occupancy responsibilities, rent-related processes, health and safety requirements and community standards. This is a permanent, salaried,



full-time (37.5 hours per week) position with paid sick time, personal days, vacation time; group health benefits and defined contribution pension plan. Schedule is generally Monday to Friday, daytime hours. Some flexibility is required including on call hours. Valid G class driver’slicenceand access to a reliable vehicle are preferred or may be required depending on site assignment and travel expectations. Regular travel within Waterloo Region. Key Responsibilities: Provide day-to-day oversight of assigned supportive and affordable housing buildings, includingcommon areas, exterior grounds, building systems, vacant units, and resident-facing service areas Serve as a consistent in office contact for residents, Housing staff, Property Services, Finance, contractors, vendors, and visitorsregardingbuilding operations, maintenance concerns, rent-related questions, and occupancy matters Collect, receive, record, and track rent payments and related housing chargesin accordance withHouse of Friendship procedures, andsubmittedto Finance asrequired Maintain current andaccurateoccupancy agreements, tenancy-related agreements, resident records, amendments, renewals, notices, warnings, and supporting documentationin accordance withprogram requirements and internal processes Prepare and issue approved warnings, notices, reminders, and follow-up documentation related to occupancy expectations, rent arrears, unit condition, safety concerns, pest control preparation, or community standards, in consultation with Housing leadership asrequired UseAcorisoftware and other required systems to support workflows Support residents during move-in,

📌 Building Superintendent Waterloo Region, On, Canada (Alton)
🏢 House of Friendship of Kitchener
📍 Alton