Support Rival Group's employees as a Junior Helpdesk Support in Toronto, ON. Contribute to resolving technical issues in a hybrid workplace designed for flexibility and collaboration.This full-time role reports to IT leadership and focuses on supporting technology needs in a Mac and Windows setting. You'll engage in employee onboarding, and ticket resolution, and maintain accurate asset records while working collaboratively with the IT team. Strong communication and a customer-service mindset are essential in ensuring a positive IT experience for all staff.Key Responsibilities:Resolve hardware and software helpdesk ticketsManage employee onboarding and account provisioningMaintain accurate records using ticketing toolsCollaborate on endpoint management tasksDocument work clearly and effectivelyRequirements:0-2 years in IT support or helpdesk rolesFamiliarity with macOS, Windows, and networking conceptsStrong communication and troubleshooting skillsAbility to learn new tools quicklyCollaborative mindset in IT supportBring your IT support skills to Rival Group and help create a positive technology experience in Toronto.

📌 Junior Helpdesk Support In Toronto
🏢 rivaltechnologies
📍 Toronto