RCO-Reports CoordinatorJob DescriptionReports CoordinatorEmployment Type: Full-time/PermanentLocation Type: In-PersonLocation: Unit 70, 2121 29 Street NE, Calgary, ABViewpoint is the leading provider of high quality, defensible independent medical assessments. We are Canada's largest IME company, delivering timely access to an extensive network of over 1,700 experienced and well-credentialed medical, psychological, and allied health professionals in over 300 physical locations across the country. With this breadth of coverage, we maintain overall service quality, accuracy and consistency while catering to the geographical needs of our clients.Our clients cross a diverse range of sectors, including life and health insurers, property and casualty insurers, the legal community, employers and government organizations. Our strength lies in the foundation of excellence in service delivery that we provide, as well as our ability to work in close partnerships with our customers and assessors.As a Reports Coordinator at Viewpoint, you are a flexible team player who supports the administrative management of all single and multidisciplinary reports/documentation related to client assessment files. This role is essential for tracking and managing the flow of assessments reports, ensuring timely receipt, formatting, and documenting each step in ADMS to support smooth processing. A Reports Coordinator's also handle final report preparation and delivery and maintain accurate records.Key ResponsibilitiesFollow up on outstanding reports with assessors and transcription, and document in computer tracking systemMonitor tracking system for reports due in and out on a daily basis,



facilitate timely deliveryDocument special cases and special handling of reports as appropriateDocument receipt of reports from assessors in system and ensure report statuses are advanced to ensure smooth transition through steps in processFormat reports, perform preliminary quality assurance checks, and then upload in preparation for detailed Quality Assurance reviewsFacilitate, follow up, and document report sharing amongst assessors for multidisciplinary assessmentsFinal formatting of reports to be sent to customer. Ensure copy of report appropriately filed in system and report metrics appropriately logged and trackedDeliver report to customer via delivery method specified in Service Level AgreementPreferred QualificationsRelevant post-secondary/community college education3 years' experience working in a Client Service or administrative position, ideally within the insurance/health care environmentComprehensive computer efficiency (MS Office, Outlook, Internet, Adobe Acrobat)Effective verbal and written communication skillsProven organizational and multi-tasking skillsKnowledge of medical terminology and medical transcription experience is a solid assetWhy choose Viewpoint?Comprehensive and flexible health and dental choices with Flex benefitsLifemark Employee Assistance ProgramShoppers Drug Mart Employee Discount (30%)Employee Stock Purchase Plan (25%)Paid vacation and Wellness daysAnnual continuing education allowance of $1500 (applicable towards credential or designation fee)Goodlife Fitness Corporate Discount Gym MembershipOngoing internal training and development with opportunities for mentorshipA diverse and inclusive workplace with a track record of high employee engagement and teamworkNationally recognized brand with a strong digital presenceThank you for your interest in joining our team! We appreciate the time and effort you've taken to apply for this position. Our team will carefully review all applications and contact candidates who meet the qualifications for the next steps. We encourage you to keep an eye on our future job openings. We look forward to connecting with the right candidate soon!

📌 Reports Coordinator (Calgary)
🏢 Lifemark Health Group
📍 Calgary