Become a vital part of Definity's team as a Customer Service Administrative Specialist. This fully office-based role emphasizes strong communication and organizational skills combined with customer service excellence. As a part of the team in the Eastern Region, you'll report to the Regional Operations Lead and engage with customers and staff to provide exceptional service. This role highlights your ability to handle multiple tasks, including data entry and phone operations, while being perfectly bilingual in French and English. Key Responsibilities:
- Answer inbound calls and greet visitors courteously
- Categorize and route case transactions effectively
- Prepare and verify form letters and correspondence
- Conduct data entry for accurate record keeping
- Sort and prepare mail for distribution Requirements:
- High school diploma is essential
- 5 to 10 years experience in reception roles
- Must be bilingual in French and English
- Proficient in MS Office applications
- Strong communication skills required Use your skills to support Definity's ambitious goals and foster a qualified environment. #J-18808-Ljbffr

📌 Customer Service Administrative Specialist At Definity (Montreal)
🏢 Definity
📍 Montreal