b Customer Support Specialist Iii - Medical (Toronto)

b Customer Support Specialist Iii - Medical (Toronto)

07 Sep
|
Teleperformance Spain
|
Toronto

07 Sep

Teleperformance Spain

Toronto

Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description Job Role & Profile: B2BSalesCustomer ExpertII Advertisedas : B2BCustomer Support SpecialistIII Location: Toronto Office (75 Eglinton Avenue)- 90 days on site, then Hybrid Reports to: B2B Supervisor Contract: Regular, Full-time Education: High School or secondary school diploma (or equivalent) Travel Requirements: No For existing vacancy : Yes About Us TP is a worldwide leader in client experience management and contact center business process outsourcing.



With more than500,000 employees,developmentof an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now workingremotely.Wealso provide services in 300 languages and dialects. Ranked 11th in the world’s Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce. Our Work Culture At TP, weremaintrue to our core values of integrity, respect, professionalism,innovationand commitment. Autonomous - We encourage and trust your decision-making skills. Progressive work environment- If you have skills to prove we have all ladders for you to grow Flexible - We believe in results Cutting-edge - All ideas matter Inclusive - Everyone is Included and everyone wins Base compensation of $25 per hour, plus a performance bonus of up to 5% based on meeting KPI targets. About the job An ideal Customer Support SpecialistIIIfor a supplier servicing dental offices with home careproducts requires deep subject-matterexpertise, strong consultative skills, and the ability to manage high-impact escalations and complex business scenarios. This individual acts as a strategic partner between the supplier and the dental office, resolving critical issues, driving customer satisfaction, andidentifyingopportunities to improve processes and grow

📌 b Customer Support Specialist Iii - Medical (Toronto)
🏢 Teleperformance Spain
📍 Toronto

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