Become a Bilingual Claims Service Ambassador with Wawanesa, helping members with their claims in both French and English. Enjoy a hybrid work environment while engaging in meaningful customer interactions. Wawanesa is inviting skilled candidates to connect for future openings within its Claims Service Ambassador Department. Successful applicants will demonstrate a robust commitment to customer service and will adeptly handle numerous inbound calls. Bilingual capability in French and English is essential for offering precise assistance during claims processing. Key Responsibilities:
- Respond to incoming inquiries and initiate new claims
- Provide empathetic guidance to members throughout communication
- Ensure prompt and effective member engagements
- Assess and adjust claims within a specified scope
- Analyze losses and manage vendor coordination Requirements:
- 2-3 years of experience in customer service
- Must be bilingual in French and English
- Strong analytical and detail-oriented mindset
- Effective communication skills in all forms
- Proficiency in Microsoft Office Suite and Teams Elevate member satisfaction through top-tier claims support while you develop your career with Wawanesa. #J-18808-Ljbffr

📌 Claims Service Ambassador - Bilingual Role (Montreal)
🏢 Wawanesa Insurance
📍 Montreal