Transform technology deployment as a Customer-Facing Technical Services Manager at Axon in Canada, involving 80% travel. Ensure client satisfaction through expert solutions and effective installations.As a Customer-Facing Technical Services Manager with Axon, you will manage the deployment and support of innovative Fleet systems, acting as a bridge between technology and customer needs. Your role demands robust technical understanding, especially with networking, third-party management, and customer engagement. You'll lead teams to provide exceptional service and support.Key Responsibilities:Direct Fleet installations while ensuring customer satisfactionMaintain communication with clients and team membersDeploy and troubleshoot hardware/software solutionsCreate comprehensive documentation for installationsConduct training for users on Axon's technologyRequirements:Extensive knowledge of IP networking and related technologiesProven leadership in customer service and installationsExperience in law enforcement settings preferred5+ years in a technical managerial capacityMust reside near a major airport for travelUtilize your networking expertise and customer-oriented mindset to elevate Axon's mission of Protecting Life.

📌 Customer-Facing Technical Services Manager (Toronto)
🏢 Axon
📍 Toronto