Make a significant impact as a Care Access Representative with CBI Home Health in Whitby. This role emphasizes optimizing care provider scheduling while ensuring a positive experience for clients and staff alike.The Care Access Representative position within CBI Home Health involves liaising between clients and care staff to ensure timely service delivery. You'll engage with clients, manage scheduling requests, and resolve issues efficiently in a fast-paced contact center setting.



Experience rewarding work while contributing to a healthcare leader recognized for its community services.Key Responsibilities:Efficiently schedule care staff using specialized softwareMeet KPIs for quality assurance and scheduling efficiencyFoster effective communication with clients and providersBuild and maintain relationships with essential stakeholdersKeep accurate records in scheduling databasesRequirements:Strong multitasking and problem-solving skillsBackground in healthcare or customer service preferredFamiliarity with scheduling software encouragedAbility to communicate effectively under pressureCommitment to compliance and quality care deliveryBecome an essential part of CBI Home Health in Whitby, ensuring clients receive the care they deserve promptly.

📌 Care Coordinator At Cbi Home Health (Whitby)
🏢 CBI Home Health
📍 Whitby