About Northlake Financial Northlake Financial team is growing! If you are a committed and team-oriented professional looking to contribute to a hard-working, creative team, this prospect is for you. Why Work for us? Northlake understands the needs of its employees. Northlake Financial is revolutionizing the Canadian automotive finance industry with a full spectrum of dynamic rates and services for dealers. We specialize in the acquisition and servicing of prime and subprime automotive financing contracts. Our employees flourish in an exciting and engaging environment. Office Location: Barrie, ON (This role does not provide remote or hybrid work). Purpose of a Collections Agent: The Collections Agent is responsible for engaging with customers over the phone to support and guide them through the repayment process. This role requires a strong customer service mindset, creative problem-solving,



and the ability to work within policy while applying sound judgment. A successful agent will be results-driven, integrity-focused, and able to work independently in a fast-paced, target-oriented environment. Job Responsibilities of a Collections Agent: Manage late-stage delinquency accounts by developing repayment strategies tailored to each customer’s situation Educate customers and address frequently asked questions with clarity and professionalism Deliver outstanding service while meeting or exceeding NorthLakeFinancials' performance metrics and collection targets Initiate contact with past-due customers via appropriate communication channels and negotiate

📌 Collection Agent (Barrie)
🏢 Northlake Financial ULC
📍 Barrie