Position Type: Permanent * Closing date: 2026-09-16 * Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial governments Emergency Health Services (EHS) Operations division and the Department of Health and Wellness.

As well, EMC operates TeleHealth/811 medical communications for Nova Scotia and Prince Edward Island for the Department of Health. We access all communities in Nova Scotia in a timely and efficient manner with our fleet of more than 180 ambulances and support vehicles operating out of 60+ stations. We respond to 165,000+ calls annually across the province, which are actively managed through the EHS Operations Medical Communications Centre, the hub of all emergency (911) and non-emergency (hospital transfers) medical calls. The EHS Operations LifeFlight program provides even greater accessibility by responding to patients on scene or through inter-facility transports by our critical care team via helicopter, fixed wing, or ground ambulance. In addition, paramedics in Nova Scotia participate in various programs both urban and rural such as community-based paramedic programs, collaborative emergency centres, and emergency preparedness and special operations, to name a few. There are lots of opportunities waiting for you in Nova Scotia.

* Reporting to the Director of Occupational Health, Safety & Wellness, the Administrator provides high level business and administrative support to the Occupational Health, Safety & Wellness division with responsibilities for coordinating day-to-day operations, maintaining accurate records, supporting program delivery and ensuring effective communication with internal and external stakeholders. This ideal candidate is detail oriented, organized and committed to promoting a safe and healthy workplace who will work within a highly confidential work environment and assist in the efficient and effective management of records, data and reporting. As an employee of EMC, we are accountable to our patients and coworkers by participating in and supporting all safety related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a protected workplace.

Administrative and Office Support

• Coordinate and schedule meetings, take meeting minutes and coordinate travel arrangements for the team.
• Maintain confidential records and documents in compliance with privacy legislation, including incident reports and health related documents.
• Prepare and distribute documents, reports,
  
  
  
  dashboards and meeting minutes.
• Order and manage inventory of safety supplies and wellness materials.
• Prepare and reconcile monthly visa statements, expense claims and invoices.
• Participate in projects and complete special assignments.

Communication and Coordination

• Handle and triage incoming communications such as emails, faxes and calls.
• Respond to general inquiries regarding occupational health, safety and wellness programs and services.
• Produce correspondence, confidential reports, agendas, minutes and presentations.
• Proofread transcribed correspondence for grammatical accuracy, sentence structure and content.
• Coordinate and maintain community partner agreements as part of the Connect and Recover Program.

Data Management and Reporting

• Coordinate all reporting requirements and deliverables, ensuring all timelines are met.
• Maintain and update confidential health, safety and wellness records, spreadsheets and databases.
• Assist with data entry, tracking metrics, and generating reports for compliance and performance monitoring.
• Run reports and gather information from various internal and external software systems.
• Assist with the compiling of information into reports, dashboards, presentations and correspondence related to occupational health, safety and wellness programs.

Policy and Procedure Support

• Maintain occupational health, safety and wellness policies, safe work practices, resources and intranet content.
• Monitor file retention guidelines for employee files.

Training and Awareness

• Distribute educational materials and promote awareness of health, safety and wellness practices.
• Help plan and execute employee health, safety and wellness initiatives.
• Track employee participation in health, safety and wellness training and initiatives.

WORKING CONDITIONS

The employee will spend various periods of sitting, standing, walking, crouching, lifting, and/or carrying light objects. Required to maintain one position for possible long periods of time, such as sitting at meetings, or at a desk setting. Employee will be reading data or inputting data, report writing, operating a word processor, computer, calculator, and talking on the telephone. Use and exposure to general office equipment such as fax, photocopier, printer and personal computer.



Exposure to low and moderate noise levels.

QUALIFICATIONS

• Education Minimum one-year business college course.
• Experience Five to seven years related administrative experience.
• A combination of experience and education will be considered.
• Knowledge and Skills Extensive knowledge of the policies, structure and functions of internal administrative systems and practices applicable to private industry required.
• Language Effective oral and written communication in English is required.
• PREFERRED Microsoft Office or similar courses are a strong asset.
• Courses related to record keeping, information tracking and privacy are considered an asset.
• Medical terminology course not required but considered an asset.
• Previous experience in a Disability Case Management or Occupational Health and Safety work setting an asset.

While Medavie may use automated tools, including AI, to support application screening, candidates are expected to complete all recruitment interactions independently—without AI assistance—to ensure a fair and equitable process. Our goal is to be a diverse workforce that is representative of the citizens we serve. We are committed to building an inclusive team that represents a variety of backgrounds, cultures, races, perspectives and skills. We encourage applications from all qualified candidates including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, persons with disabilities. Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify.

Were recognized as one of Canadas best places to work and are a leading provider of health solutions and insurance for 1 in 10 Canadians.

Full careers. Full lives. Medavie is a national health solutions partner and innovative leader in healthcare delivery, benefits management, health management, and primary care.

Backed by the strength of a team of 8,500+ professionals from coast to coast, we’re committed to improving the wellbeing of Canadians so that every life can be lived to the fullest.

Medavie provides all-in-one private health insurance, public health administration, emergency medical services as Canadas largest contracted provider, as well as primary care, community health, mental health and addictions solutions, medical communications, and clinical training.

As a not-for-profit organization, Medavie is one of Canada’s Top 100 Employers, certified by Imagine Canada for philanthropy and community engagement, and Rainbow Registered as an organization that champions diversity, equity, and inclusion.