Call Centre Operations - Administrative Support Representative Toronto, ON, Canada Job Description Posted Tuesday, August 18, 2026 at 4:00 a.M. WHO WE ARE AccertaClaim Servicorp Inc. (ACSI) and its subsidiary, Accerta Services Inc. (ASI), both known as Accerta, which is a is a social enterprise, that manages dental, vision, drug, and healthcare perks programs exclusively for government and social services agencies in Canada. Our targeted experience and innovative technology provide reliable service, process continuity, cost savings, as well as accurate and insightful data that enables governments to make informed strategic decisions, reducing stress on the healthcare system through streamlined administration. Accerta is a Certified B Corporation which is a testament to the values on which we’ve built our business: serving our customers, caring for our employees, and supporting our community and the environment. Being part of the B Corp movement means we’re committed to continual improvement and making business a force for good. Thank you to our team and stakeholders who have helped us achieve this significant milestone! JOB TITLE: Administrative Support Representative EMPLOYMENT TYPE: Full-time, Permanent, Hybrid ABOUT THIS OPPORTUNITY This position ensuresaccurateand effective processing of transcription outputs and enrollment applications,



supporting the completion of day-to-day operational workflows. The Administrative Support Representative reviews,validates, and enters information to ensure all required data is complete,accurate, and aligned with program policies, procedures, and service standards. The role works closely with supervisors, and team members to support consistent workflow execution,maintaindata integrity, and enabletimelyservice delivery. Aligned with Accerta's commitment as a certified B Corporation, this role contributes to Accerta's social purpose by supporting theaccurate,timely, and secure processing of client information that enablesequitableaccess to publicly funded services. The ASRdemonstratesB Corp principles of accountability, transparency, and equity through careful data validation, adherence to privacy and security requirements, and consistent processing practices that support reliable and efficient service delivery. Core Responsibilities Review transcribed documents to ensure information is complete,accurate, and aligned with program requirements and established procedures Identifymissing, unclear, or inconsistent information and takeappropriate action, including escalation whererequired Process enrollment applications and

📌 Call Centre Operations - Administrative Support Representative (Toronto)
🏢 Accerta
📍 Toronto