Become a key player in patient care as a Booking Clerk at EFW Radiology in Calgary. This full time role emphasizes superior appointment management and patient interaction.
EFW Radiology operates eleven clinics dedicated to diagnostic imaging services. As a Booking Clerk, your primary focus will be on facilitating patient appointments while adhering to all privacy policies. Effective communication skills and a caring approach are critical for providing the highest level of service to both patients and physicians.
Key Responsibilities: • Manage patient appointment requests and schedules • Ensure timely responses to inbound calls • Listen to patients' needs and provide assistance • Enter demographic and appointment data accurately • Follow EFW's confidentiality guidelines diligently
Requirements: • Medical Office Assistant diploma a strong asset • Call center experience in a relevant field • Strong verbal and written communication proficiency • Logical and analytical problem-solving abilities • Resilience in working under pressure
Take on this opportunity to enhance patient care at EFW Radiology in Calgary. #J-18808-Ljbffr