Shape the future of driver services as a Deputy Supervisor at Serco Canada Inc. Oversee operations and enhance team collaboration in a key managerial position.
As a Deputy Supervisor, you'll orchestrate daily functions of the DriveTest Centre, ensuring compliance with all relevant policies and procedures. Your leadership will be instrumental in motivating staff and fostering a customer-focused setting. This position requires a solid foundation in performance management and teamwork to drive operational success.
Key Responsibilities:
• Plan and manage daily workflows at the DriveTest Centre
• Communicate and resolve operational issues effectively
• Lead staff training on the LCS system and technology updates




• Review and enhance team performance through feedback
• Ensure compliance with business management procedures
Requirements:
• 4-6 years of supervisory experience required
• Knowledge of CSA and DE responsibilities necessary
• Minimum 2 years in customer service roles
• Proficient in Microsoft Word, Excel, and Outlook
• Strong ability to manage stress and multi-task
Drive impact and enhance service delivery at Serco Canada's DriveTest Centre through effective supervision and operational leadership.
#J-18808-Ljbffr

📌 Deputy Supervisor at DriveTest Centre (Windsor)
🏢 Serco
📍 Windsor